Terms and Conditions

This page sets out the rules that apply when you use DCBet. It explains our relationship with users, how accounts must be managed and what we expect in return. We recommend reading the whole page so you understand your responsibilities, the steps we may take to verify activity and how disputes are handled.

Account responsibilities

You are responsible for keeping your account details accurate and up to date. Use a strong, unique password and do not share your login credentials. Each customer is permitted one account only; duplicate accounts may be closed and balances withheld pending review. You must notify us immediately if you suspect unauthorised access to your account.

We may require identity and payment verification at any time, including proof of identity, proof of address and documentation for payment methods. We will not process withdrawals until verification checks are satisfactorily completed.

Eligibility requirements

To register you must be at least 18 years old and legally permitted to use our services in the jurisdiction where you are located. We may refuse registration or restrict access for residents of certain countries where remote gambling is prohibited. Providing false or misleading information during registration may result in account closure and forfeiture of winnings.

Acceptable platform use

Use of the platform must be lawful and in line with these terms. Prohibited activity includes fraud, attempted manipulation of games or promotions, chargebacks without resolving disputes with us first, and any activity intended to disrupt or undermine our services. Abusive behaviour towards our staff, other users or third parties is not tolerated.

If we suspect prohibited activity we may suspend access, restrict transactions and investigate. Pending the outcome of an investigation, funds may be temporarily held or frozen.

General bonus and promotion rules

All promotions are subject to specific terms which are displayed with each offer. Qualifying deposits, eligible games, wagering requirements, maximum bet limits and expiry periods are set out in the promotion terms. Only one promotion may be active where specified, and bonuses may be voided if we detect abuse, exploitation or breaches of the promotion rules.

We reserve the right to modify or withdraw promotions at any time and to amend promotion terms for new or existing players where necessary to ensure fair play and compliance with our policies.

Deposits and withdrawals

We accept a range of payment methods in GBP. Minimum deposit and withdrawal amounts may vary; minimum deposits are typically around £10 and minimum withdrawals typically around £20. Processing times depend on the payment method and may be subject to additional checks.

Withdrawals are normally returned to the original payment method where possible. Large withdrawals may be paid in instalments and are subject to identity and source-of-funds checks. You are responsible for any fees charged by third-party payment providers.

Dispute resolution

If you have a complaint contact our support team and provide full details so we can investigate. We aim to resolve issues promptly and will keep you informed of progress. If we cannot reach agreement, you may seek independent advice or use any dispute resolution options available to you under applicable law.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be published on the site and, where appropriate, notified to you. Continued use of the service after changes have been published constitutes acceptance of the revised terms.